Hi guys. Not sure you can help here. I had been using Sibelius (now 4) with VDL2 and #1 Sound Recorder to make CDs. My system started crashing so I purchased a new Dell XPS 400. I loaded Sibelius4, VDL2, and bought a new copy of #1 Sound Recorder but I'm having problems. When looking for the ";What you hear"; option in #1 SR, the only choices showing are Line In, Rear Mic and Microphone. Looking at other ";sound recording"; software leads me to the same problem. I now suspect that it has something to do with what is called a Sigma Tel Audio mixer device that came with my new Dell. I've received no response from tech help from A-OneSoft company that produces #1 SR.
I have plenty of RAM, huge hard drive etc. Nothing hardware wise that would create a problem.
>> I've received no response from tech help from A-OneSoft company that produces #1 SR.
When I bought #1 Sound Recorder, I couldn't get it to work -- it was as if the registration codes were no good. When I tried emailing and calling (even relentlessly so), I never got any response or even acknowledgement that I had any sort of problem. I lost that $30 and have been skeptical ever since.
So, I say that to say that you can pretty much count on them doing nothing for you. And not even making an attempt.
You can say that again! I've gotten tons of mileage out of Audacity.
ER
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over 18 years ago
erath and drumcat, I really appreciate the feedback and will try Audacity.
erath, by the way, I'm working with RegSoft, the company that handles the ordering and billing for A-OneSoft. They've notified A-OneSoft that unless they hear directly from them, they will issue a credit to me. If I don't see one, I'm already in contact with my banking institution to ";reverse"; the charge. That allows a company to respond but if they don't the reversal stands.
Steve
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over 18 years ago
Steve,
Glad to hear you are having more luck with A-One than I did. It's certainly possible that I was that one guy out of a thousand that they just didn't treat right.
ER
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over 18 years ago
I had the same problem with A-One.�� I ordered the full version and it took forever to get a response from them.�� After all that, I could only record at 11025 Hz which sounded like it was being played behind a wall!�� Any higher a quality and I would have poor start-offs and extreme stuttering.�� Audacity helped a lot.
L
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about 18 years ago
I hate to be ";that guy,"; but I just got Audicy today and can't figure out how to get my sibelius VD2 sounds to record into it. I am sure it's easy, but I just don't get it. Help
L
Legacy Forum Post
said
about 18 years ago
If you don't want to be ";that"; guy, what you do is search the forum.
I'll give you a hint though... Make sure your sound card is set to record from the source you're playing VDL2 from. If you're not sure, look for a ";what u hear";. That records everything on your soundcard.
Not to be blunt -- sorry. Just search here, and you'll find those answers pretty easily.
L
Legacy Forum Post
said
about 18 years ago
I have been using a few different programs to record with and have had different results. I really dig Audacity. It is really easy to use.
Legacy Forum Post
I have plenty of RAM, huge hard drive etc. Nothing hardware wise that would create a problem.
Any other suggestions anyone can come up with?
Thanks,
Steve