VDL 2.5 and Kontakt 3 Help

Hi guys.  Maybe you can help with this problem I am having:


I am using Logic and load up Kontakt 3 into an Audio Object.  I then load some standard battery instruments.  When I playback the sounds, they are almost inaudible!  I have to push every knob and slider to almost +6 to hear the instruments and then they, of course, sound a little distorted.  I am using a template in Logic, with settings that worked perfectly with Kontakt 2 but when I made the upgrade to Kontakt 3 the instruments are having these audio issues.

To be sure, I contacted my good friend Allen Joanis (Logic Guru) and he took my project template and loaded all the same VDL 2.5 battery samples into Kontakt 2 and sure enough it was perfect on his machine.  No problems at all.  There obviously is some strange glitch, setting or something in the Kontakt 3 player that I can't put my finger on that is causing these audio problems.  You also should note that all Garage Band instruments and Kontakt instruments do NOT have these audio problems when loaded into Kontakt 3.

Help please!  Any ideas?


Josh
[quote] I took BatChmod (http://www.versiontracker.com/dyn/moreinfo/macosx/12057) and tried to completely destroy me permissions for the Tapspace Folder so I have no ";R, W, or X"; permissions for owner, group, and everyone settings.[/quote]

BTW/Public Service Announcement...I do not recommend this unless you know what you are doing.
Are you sure you have all the nkx files and nkc files?�� There should be 4 nkx files....one is a ";Virtual Drumline 2.5_info.nkx";

I doubt it is a permissions issue right now.�� I took BatChmod ([url]http://www.versiontracker.com/dyn/moreinfo/macosx/12057[/url]) and tried to completely destroy me permissions for the Tapspace Folder so I have no ";R, W, or X"; permissions for owner, group, and everyone settings.�� Basically the folder was locked and I couldn't get in.�� I then ran the installer to install KP2 into the Tapspace folder (just for the heck of it) and it went through fine....I unlocked the folder and the items that were just installed were in there.�� I.E. the installer still installed through that Locked Folder.�� I did not restart after changing permissions, but I will try, although I am not sure if that will make a difference.

I would also try completely removing anything that was installed and try reinstalling from scratch - as previously suggested.
I'm not familiar with the Mac platform, but as a last resort to the update error, I would recommend uninstalling and reinstalling VDL 2.5. It may not give you an answer, but it might give you a solution.

Cheers.
Weird indeed. I'm not quite sure what else to suggest. Do you have any other drives connected to your computer (internal or external)?

You may also want to contact NI support since this is their installer.
Alright,  that is not the problem either.  I am using the correct updater and I tried installing on the applications folder as suggested.  I have in fact also tried every folder location related and no dice.  This is so weird.  The 2.5 library is fully installed and in the correct location.  The updater for some reason is not recognizing that the library is there.
Are you using the OSX VDL 2.5.1 updater from NI? I only ask in case you mistakenly downloaded the Leopard hotfix which has been discussed frequently here. It wouldn't appear that that's the case, but just trying to rule out any obvious mistakes.

Ruling that out, the mistake would appear to relate to step 2 of the installation process where the installer asks you to ";select destination."; When you get to this point, you'll probably see an ";Applications"; icon. Be sure to click on it so you see a green arrow indicating this is the location of the install.
Jim,

Thanks for the reply.�� I repaired disk permissions and made sure the folder was in the default location.�� Everything looks exactly like the picture you showed me and my folder has all the contents of your folder.  I am trying to install the update to the VDL 2.5 folder and I am still getting the same error message as before.�� I am not sure what to try next.�� I think if I can get the update installed it will fix my audio problems.�� Thanks for taking a look.�� I will attach a screenshot of the error message.


Josh - I haven't heard of that error before. Strange.

If your VDL 2.5 library is installed in the default location, it would be in a Tapspace folder within your Applications folder (see photo below).

[img]http://img.skitch.com/20080312-1djdmce37fk3x1bcj3cd8w2e66.jpg[/img]

Also take note of the contents of the Virtual Drumline 2.5 folder. Are all those items in your library folder? If not, it may not be fully installed.

If you're still having problems, I would recommend running Disk Utility and doing a ";Repair Permissions"; then restarting your machine, then running the VDL 2.5.1 update installer again.
Jim,

I tried to install the new version and I am getting an error message saying ";Could not find any Virtual Drumline 2.5 Library, please install full Virtual Drumline 2.5 Library before running the installer";.

I am confused because I am pretty sure I have the full library installed in my folder that says ";Virtual Drumline 2.5 Library";.  I use it every day when writing.

Am I trying to install this in the wrong folder or something, thus creating the error?  I am sure there is a simple fix I am overlooking here.  Thanks for the help.

Josh
My first suggestion would be to update to VDL 2.5.1. You can do this via the NI Service Center, or by logging in to the updates area on the NI website. 2.5.1 should have considerably better volume presence.
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