I've spent a good amount of time searching the forums and I think it's safe to post :) Today I deleted Sibelius 5.1, VDL 2.5, and anything pertaining thereto. I reinstalled Sib. 5.1 from my CD (had their leopard patch handy from last time), then reinstalled VDL 2.5. (used the new method for doing so)
Sibelius re-registered with no problems. However the service center is telling me that VDL 2.5 can't register because my serial is registered to another user account. I triple checked, I'm using the same email and password that i used last time, but I noticed that NI has done away with authorizing and de-authorizing their products from their website. I'm not sure if this is what is causing my problem.
Anyhow I sent them an email. Has anyone one else had this issue?
Hi Charlie. This shouldn't be a problem. I'll send you a PM.
Legacy Forum Post
over 11 years ago
Oh duuh! I used the wrong email when registering 2.5!!! Hehehe. Thanks for the heads up Jim! Everything has registered smoothly now! NI hasn't gotten back to me yet, but when they do I'll see about an account merger.