Sibelius 5.2.5 shutsdown with Kontaktplayer2.dll in Sibelius folder VSTPlugin

Hello,

I'm having a problem with Sibelius 5.2.5 and the kontaktplayer2.dll file in the VSTPLugins folder in Sibelius.

With the .dll file on it's place everything sound and loads perfectly. But when I want to 'save/save' the template, Sibelius closes. It also happends when I want to open another score.

When the .dll file isn't in it's place Sibelius doesn't use the library (ofcourse), but then I can 'save/save as or open' the template or another score.

Can someone help me fix this? Need help.


Thanks,

Frank


System:

Vista
4 GB Ram
updated to VDL 2.5.1
Kontaktplayer 2.2.4.001
Sibelius 5.2.5 with VDL Template
Frank

Make sure you have all three KP2 dll files in that folder.

  [img]http://charuts.com/drum/pics/KP2dll.jpg[/img]

And exactly which version of the Template are you using?
Hi Frank,

I'd also recommend you check with the folks at Sibelius about this. Their help center is located at:
http://www.sibelius.com/helpcenter/index.html
Thanks for your support! Sibelius told me that it had everything to do with Acer. An Acer program runs in the background and that created the conflict.

Maybe there will be others in the future with this problem. Because my machine is brand new. Here is the solution from Sibelius:

http://www.sibelius.com/A577


Thank you and best wishes for 2009!

Frank
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