Failed Installation with MacBook Pro

Hey guys. I just got a new MacBook and have been unable thus far to install VDL 2.5. After inserting the disc and selecting steps for installation, it acts as though it is about to install, with the screen that says ";Items to install: 441,"; and then it just disappears with nothing installed. Any ideas? Thanks!

Alex
i had the same problem, try going into the mixer setting on the bass drum, and try transposing the bass drums up about 22 steps. 
If you're using the 5.2 template, you should be using Sibelius version 5.2 instead of version 5.

If the update to version 5.2 isn't available (since it's older than their more current 5.2.5 version), you may need to update Sibelius to version 5.2.5 (free on the Sibelius website). If that's the case, it's advisable to also be using the 5.2.5 Sibelius VDL template available for $10 on the Tapspace website at the link below.

If you're not sure why the template is important, click the ";Tutorials"; link at the top of the 5.2.5 template page here:
https://www.tapspace.com/Sibelius-VDL-Template-525-pr-75.html
Thanks. It is Sibelius 5.2.0 with the Sib 5.2.0 Template. Sorry about the lack of clarity!
Which version of Sibelius 5? There are many updates.

5, 5.1, 5.2, 5.2.5?
Also, is it the 5.2 or the 5.2.5 Template?


The more specific you are, the more help you'll receive.
Oh sorry I was mistaken. I do have VDL 2.5.
Well, for starters, the 5.2 Template is not designed to be used with VDL2. You need to upgrade to VDL 2.5 to use any of the 5.x Templates.
I'm using Sibelius 5, VDL 2, and the 5.2 template. The problem occurs in any score I create using the sound for either Auto or Manual Bassline. The exception is the Lite version, which works correctly. The issue occurs when I try to play back any non-Lite bassline writing.
[quote author=AlexanderMFischer link=topic=3157.msg16694#msg16694 date=1245516881]
I do have one more question. This was an issue before I switched computers, and now, having switched and properly applied the template (as per the tutorial video), it is still an issue: when playing back a score, every marching bass drum hit sounds like a rim hit. No matter what I change the sound to in the ";Edit Instruments"; menu, none of my regular bass drum hits sound like the normal open tone I'm looking for. What do you think?
[/quote]

I think we need more information from you in order to help you.

What version of everything are you running? What have you tried so far?

If you have precisely followed the instructions in the Readme and video tutorials, at which step is it not working?

For example, start a new score and see if you can duplicate the problem. If not, then the error is specific to that other file.

Let us know.
Anybody have any ideas?
I do have one more question. This was an issue before I switched computers, and now, having switched and properly applied the template (as per the tutorial video), it is still an issue: when playing back a score, every marching bass drum hit sounds like a rim hit. No matter what I change the sound to in the ";Edit Instruments"; menu, none of my regular bass drum hits sound like the normal open tone I'm looking for. What do you think?
Ok thanks I will. Thank you so much for your help during this process; I really appreciate it!
It looks like they've been overhauling their website so I'm not sure if that link will still work or not. Regardless, just go to support>unprotected downloads and you should be able to navigate to [b]Service Center[/b] to get the latest and greatest.

I'm not sure what you mean by how the 5.2 template is applied. Did you watch the tutorial videos? You may also want to consider upgrading to 5.2.5 as there are a few added features in that template.
Thanks! Their server has been down all afternoon. But when it is up again I should be able to take care of that. One final question: how is the Sibelius 5.2 template applied? To be honest I am unsure what to do with it. Thanks so much.
There may be a similar problem with the Service Center installer on the VDL 2.5 disk. I'd recommend downloading their latest one [url=http://www.native-instruments.com/index.php?id=freeupdates]here[/url].


Sounds like you're just about there. Glad to hear it, and thanks for being patient working through a few of the kinks!
Wow I am unlucky. Does the NI Service Center installer have a patch as well? It is having the same problem as the VL installer has, simply disappearing without installing.
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