Re installation onto my Macbook

  Hello all,
    I've spent a good amount of time searching the forums and I think it's safe to post. I have deleted VDL 2.5, and anything pertaining thereto on my old computer. Then reinstalled Finale 2010 from my CD, then reinstalled VDL 2.5. (used the new method for doing so)

Finale 2010 re-registered with no problems, however the service center is telling me that VDL 2.5 can't register because my serial is registered to another user account. I'm using the same email and password that I used last time (I'm almost positive, but I'm not sure how to check just in case) but I noticed that NI has done away with authorizing and de-authorizing their products from their website. I'm not sure if this is what is causing my problem. Any help would be greatly appreciated!

Finale 2010b
VDL 2.5
1 Comment

Hi Snare14x,

Occasionally, some people mistakenly create a second NI user account when there are long spans between registrations. I can look into this for you. Please send me a private message here via the forum with your serial number, name, and the email address you should be registered with. We should be able to get you all set up.

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