I've searched for this issue, and have not found the specific instance that I'm trying to fix...Here we go:

Vitals:
iMac- OSX 10.7 (Lion)
VDL 2.5
Kontakt 2
M Audio 02 USB Keyboard

I just upgraded to Sibelius 7 from 4.  Sibelius Sounds do not play.  I can get only the snare drum sounds to play in VDL with the keyboard (battery multi), does not show up in Sibelius.

Am I missing something?!

I had Sibelius 4 worked out, and used a home made sound set which worked fine.  I'm looking forward to VDL, though!

When you say Sibelius Sounds do not play, are you referring to the Sibelius Sounds library? If so, you might need to direct that question to Sibelius support.

If you're not seeing Kontakt Player in your Sibelius 7 Playback Devices window, it may be an incompatibility between Lion and Kontakt Player 2. You might have better success in using the latest update of Kontakt Player 4 or Kontakt Player 5. I don't think, however, that Sibelius 7 is compatible with KP5 just yet, but should be soon.

Keep in mind, the playback functionality of Sibelius 4 was completely different than it is in Sibelius 5 and greater after they introduced their Soundworld system. With that in mind, you may find it helpful to view some of the [url=https://www.tapspace.com/pages.php?pageid=4&mode=preview]videos[/url] that discuss sound sets and templates for Sibelius 5 and up. We're not producing templates at Tapspace any more, but you can still buy them from [url=http://www.thewritescore.com]The Write Score[/url].

Stealing someone else's thread, the title fit too well..

So I just got my Macbook up to Lion, and upgraded to Sibelius 7.1.2.  Now, this is the part I screwed up last time, what is the easiest way to get VDL 2.5 up to 2.5.2 on the Macbook?  Oh, also, just upgraded to Kontakt Player 5.

If anyone has pointers or could link a thread it would be greatly appreciated.

-matt

Matt,

Since you're using Kontakt 5, here's the fastest way to get up to 2.5.2 without needing to run a bunch of updates.

+ Download the 2.5.2 updater from the [url=https://www.tapspace.com/pages.php?pageid=51]Tapspace Downloads/Updates page[/url].

+ When you unzip that file, you'll end up with a .dmg file in the ";mac"; area. If you've already installed some version of VDL 2.5 on your machine, simply follow the instructions. Basically, you can just drag the .ncu file on top of the ";Native Content Updater"; application and it'll locate your existing VDL installation and update it.

If you're installing from scratch (haven't yet installed VDL on this machine), you can do it manually from the 2.5.2 updater, but it involves some more manual dragging/copying. Let me know and I can send you instructions if that's what you need.

Well pfft!!  This is going to take a little longer than planned. 

I was ready to give it try, getting VDL up to 2.5.2, when I decided to open up Kontakt 5.  I do that and I see ";Virtual Drumline 2.5 - Library content not found";.  So I open up the NI Service Center and under VDL2, it says ";Not activated - The serial number is locked (1005)";, and under VDL2.5 it says ";Not activated - The serial number is unknown (1017)";.  Anybody run into a similar situation?

Not sure if it had anything to do with updating the machine from Leopard to Snow leopard to Lion.

Also thought about just trying a fresh install of VDL, but I'm not sure that would help since NI says the serial number is unknown.

If anybody has any tips, I'm all ears.

-matt

Matt,

I would recommend you open up a [url=https://www.tapspace.com/pages.php?pageid=46]support ticket[/url] to get the serial number situation figured out. Those are usually things we can look into from our end.

Ok, so maybe my celebration was a bit premature, but with the help of Jim I'm getting closer.

Got the Mac up to all the required specs, I think, I can see the 2.5.2.nki file in Kontakt Player 5 standalone, problem is when I go to play>setup>playback devices in Sibelius and double click on Kontakt 5 in the Actice Devices menu, I can't see the VDL SoundSet 7.0.

So close, yet so far..

If anyone can provide insight, much appreciated.

-matt

There's two things that I know of that would cause the VDL SoundSet 7.0 to not show up:
[list]
[li]You don't have the sound set copied into the correct folder.[/li]
[li]If you know for sure that the sound set file is in fact in the correct location, then it's more than likely that Sibelius is not seeing that VDL is installed. If it doesn't see it on your system, it won't give you the sound set as an option in the drop down list. [/li]
[/list]

Since there has almost been no one report this, I don't know what the solution to this is on a Mac.

Also, are you sure you're double-clicking on the sound set associated with Kontakt 5, and not on the active instance of Kontakt 5 itself? It may seem like a dumb question, but it's fooled more than one person before.

[quote author=Hugh Smith link=topic=4125.msg22530#msg22530 date=1334034370]
There's two things that I know of that would cause the VDL SoundSet 7.0 to not show up:
[list]
[li]You don't have the sound set copied into the correct folder.[/li]
[li]If you know for sure that the sound set file is in fact in the correct location, then it's more than likely that Sibelius is not seeing that VDL is installed. If it doesn't see it on your system, it won't give you the sound set as an option in the drop down list. [/li]
[/list]

Since there has almost been no one report this, I don't know what the solution to this is on a Mac.
[/quote]

Thanks for the suggestions Hugh.  I note that when I open the playback devices on both machines (PC and Mac) in Sibelius, and I double click on Kontakt 5 under Active devices, they both have the exact same pull down menu of options, EXCEPT the Mac doesn't have the VDL SoundSet 7.0.  It does however show Virtual Drumline 2.5.  So you may be correct that I just don't have the sound set copied into the correct folder.  I'll see what I can figure out.

[quote author=Jim Casella link=topic=4125.msg22537#msg22537 date=1334097806]
Also, [b]are you sure you're double-clicking on the sound set associated with Kontakt 5[/b], and not on the active instance of Kontakt 5 itself? It may seem like a dumb question, but it's fooled more than one person before.
[/quote]

I can't be sure of that.  Are you meaning playback devices>Manual soundsets>Device Kontakt 5>Sound set pull down menu?  IF so, then it is the same options I get when I click on the active instance under the active devices tab.

If that is NOT where you were talking about, then I might be the newest one to get fooled.

[quote author=Matt Greene link=topic=4125.msg22538#msg22538 date=1334105957]
I can't be sure of that.  Are you meaning playback devices>Manual soundsets>Device Kontakt 5>Sound set pull down menu?  IF so, then it is the same options I get when I click on the active instance under the active devices tab.
[/quote]

Hi Matt

You shouldn't ever have to use the Manual Sound Sets tab with anything VDL Template related. We get the luxury of having Sibelius do all the patch loading for us.

I believe what Jim was referring to is that you have to double click the ";Sound Set"; field under Active Devices. Green highlighted area in the attached image.

Oh, and it sounds like you just don't have the template sound set in quite the right place. [url=http://www.thewritescore.com/sibelius-templates-installing-a-soundset.html]Installing a sound set[/url], in case that helps.

Oh, and it sounds like you just don't have the template sound set in quite the right place. [url=http://www.thewritescore.com/sibelius-templates-installing-a-soundset.html]Installing a sound set[/url], in case that helps.
[/quote]

Thanks again Hugh.  After your suggestions I fought with that machine for a few hours and managed to get the VDL SoundSet 7.0 to show up in the playback devices tab in Sibelius, only to get no sounds.  I'm thinking it is a sound library issue.

I'm at a loss as to where to go at this point, but if anyone has a suggestion please chime in.

-matt

Do you get sounds when loading patches into Kontakt Player in stand alone?

Nope, no sounds in Kontakt Player stand alone, so it looks like my VDL library folders are all jacked up.  I'm trying to get the Mac to locate them now. 

I'll let you know what I figure out.  And thanks a bunch for helping me work through this!

Matt, wherever you've installed the library to, does your file structure look similar to the image I attached?