Not getting tenor shots or rim sounds

PC Windows 7
Sibelius 7
Kontakt 5
VDL 2.5
Sib VDL Template 7.0a

I am not getting any sounds when I enter tenor shots. The notes look correct but there is no sound. I have changed the noteheads to dreads and rods and I get sounds, but when I change them to rims or shots, nothing.

If you haven't read them, here are the [url=]Sibelius Templates change logs[/url].
OK, I got the update and now everything seems to be working correctly. Thanks so much for help!
Are you running VDL 2.5.5? If not, get it [url=]here[/url].

2.5.5 gives us the ability to use the shot/dread/rod/rim sounds in almost any combination. In order to achieve this though, the shot and rim sounds are now triggered on different octaves.
Thanks Hugh,

When I go to Playback Devices, under Active Devices the Kontakt player sound set is set to VDL SoundSet 7.0a. Is there another place where I need to assign that sound set? Perhaps in the Kontakt Player itself? I was having all kinds of sound problems before I got the sound set right in the playback devices menu. Now they all seem to be working correctly except these tenor shots and rims.
Double check that you have ";[b]VDL SoundSet 7.0a[/b]"; assigned to any and all instances of Kontakt Player in your Playback Configuration. Any other sound set will give you mixed results at best.
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