VDL2.5 not recognized as registered

Hi all,

I recently upgraded my laptop to a new macbook pro, and I've been having issues transferring my VDL 2.5. I am wiping out my old desktop, and I have already deactivated VDL on it through NI service center. I was successful at transferring my Sibelius 6.2 on to my new latop. However, after installing VDL2.5 and KP2 on my new laptop, VDL on KP2 shows up as unregistered. (Even though I have already activated VDL in NI service center)

I am completely stumped. Can someone help me with this?
If you're using the 2.5.5 library, it won't work in KP2. It requires at least KP4.
Thanks for the tip, Jim!

Interesting development -- per suggestion, I installed KP4 and everything worked! However, the problem of VDL2.5 not being recognized in KP2 seems to persist. I am not quite sure why it does this, but I'm glad the issue resolved after the KP4 installation. Thanks again!
Scotty,

If you're migrating to a new machine, I usually recommend you do a fresh install. Ideally, I'd recommend the latest version of VDL, which would allow you to bypass the older VDL/KP2 installer that came on the original disk. If you opt for the VDL [url=https://www.tapspace.com/255-Library-Update-for-VDL-pr-201.html]2.5.5 library update[/url], there are pretty quick instructions for doing a fresh install there. Basically, it would entail installing Kontakt Player (use [url=https://www.tapspace.com/product.php?productid=203]KP4[/url] since you're on Sibelius 6), then placing your VDL library files wherever you want them, then ";adding the library"; to Kontakt. All this is covered in the instructions.

If Service Center thinks you're not activated, you may want to re-activate through Service Center. Activation is specific to each hardware profile you're using.

If you get stuck, feel free to fill out a [url=https://www.tapspace.com/hesksupport/]support ticket[/url] as well.
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