I was working on a score for marching band in Sibelius 7.5 and I wanted to switch from marimba to 18"; Constantinople suspended cymbal. I made the change correctly and suspended cymbal sounds were being made, so I hit Eb5 on my MIDI controller to enter a sustained roll muted at the end. However, when I played it back, it started playing a long crescendo roll (allowed to vibrate at the end). I double checked the note head type and position with the VDL Template map for suspended cymbals, and it was all correct. When I checked Kontakt Player, it had just loaded in a 15"; Zildjian cymbal.

This was all on my laptop (specs in my signature). When I switched over to my desktop with 10GB RAM, Windows 7 Home Premium, and an Intel Core i7-3770 3.4GHz processor, I opened the exact same .sib file and the sound played back exactly as intended - a sustained 18"; Constantinople SusCym roll with a muted release.

Any ideas why my laptop would never play the correct sample?

I sent you a PM.

Ah yes, that'll do it. And for the record, I apparently forgot to ask you to post a screen shot of your Playback Configuration. (I'm usually good about that. :( )

Also, if anyone else is curious, the ";Virtual Drumline 2.5"; sound set that ships with Sibelius (since Sib 5.2) [i]is[/i] for the full version of Virtual Drumline 2.5.[u]0[/u]. Keep in mind though, today's [url=https://www.thewritescore.com/product/sibelius-vdl-template/]VDL Template[/url] is designed to work with [b]VDL 2.5.5[/b], which has a much different / custom sound set included - as well as all the other cool tweaks I've made since the first iteration of the Template.

Thank you, Hugh, for all your help, and everyone else who replied. I've just solved the problem, and to be frank, I feel like quite an idiot, but I'll post what happened anyway so people with a similar problem can see.

Early on, I set all the instances of Kontakt to what I believed to be the ";VDL Soundset"; referenced initially. However, it was the ";Virtual Drumline 2.5"; soundset, which consists of the small selection of samples Sibelius has by default. I double checked the list and realized that the ";VDL SoundSet 7.0a"; was the correct one, the one I'd totally skimmed over the first time around.

Hmm... if re-installing did not solve the playback issue, I do not know what to do at this point. It played back correctly on my machine and on your other one.

If I do think of something, I'll let you know.

[quote author=Hugh Smith link=topic=4860.msg24834#msg24834 date=1435255173]
The sound set file you sent me is clean, as in, it is identical to the original.

Have you tried re-installing Sibelius yet?
[/quote]

I just tried re-installing Sibelius to no avail.

The sound set file you sent me is clean, as in, it is identical to the original.

Have you tried re-installing Sibelius yet?

You can see the various locations at: [url=https://www.thewritescore.com/docs/sibelius-templates/installing-a-sound-set/]Installing A Sound Set[/url]

[quote author=Hugh Smith link=topic=4860.msg24825#msg24825 date=1434303406]
Send me the XML sound sets from each of your installations so I can compare them (you can do so too) in case it has been corrupted somehow (I've not seen that happen before, but you never know).
[/quote]

Thanks for checking this all out! I'm afraid I'm not sure what you're referring to when you ask for the XML sound sets. Where would I find that in my hard drive?

Hi Matt

The file you sent me worked as expected. And I poked around in the file a bit and still didn't find anything out of the ordinary.

Send me the XML sound sets from each of your installations so I can compare them (you can do so too) in case it has been corrupted somehow (I've not seen that happen before, but you never know).

A re-install of Sibelius on the problem machine may be necessary also.

[quote author=Hugh Smith link=topic=4860.msg24822#msg24822 date=1433956476]
Create a new Playback Configuration and see what that does. If still a problem, delete your entire Playback Configration folder from the Sibelius User's directory, then Sibelius will recreate it during a restart. If [i]still[/i] a problem, let me know.
[/quote]

Hi Hugh! Unfortunately, I tried everything you recommended, and it's still doing the exact same thing - loading the wrong cymbal and playing the wrong sample.

Matt, please delete that .sib from your post ([url=https://www.thewritescore.com/legal/licensing/#license95]Single-User License[/url]) - if I need to see a potential problem file, I'll have you send it to me via email.

As far as your immediate issue, it's starting to sound more like a corrupted Playback Configuration as opposed to a bad template file. Create a new Playback Configuration and see what that does. If still a problem, delete your entire Playback Configration folder from the Sibelius User's directory, then Sibelius will recreate it during a restart. If [i]still[/i] a problem, let me know.

[quote author=Murray Gusseck link=topic=4860.msg24820#msg24820 date=1433900794]
I would see if you can reproduce the behavior using a new file (based on a template from The Write Score, assuming you're using that) with just that cymbal instrument.
[/quote]

I created a one-line score based on the VDL Template 7.0a (Sib7). I started off on a marimba (like in my real score), made an instrument change to the 18"; Constantinople, and had the exact same situation. A 15"; Zildjian was loaded into Kontakt and the wrong roll was played. I opened the same file on the desktop that works, and it loaded everything correctly, as before.

I would see if you can reproduce the behavior using a new file (based on a template from The Write Score, assuming you're using that) with just that cymbal instrument.

[quote author=Murray Gusseck link=topic=4860.msg24818#msg24818 date=1433888222]
Have you peeked at the VST plugin settings in the Mixer? This may not be the right tree to bark up, but I know in previous versions of Sib 7 (at least on Macs) sometimes the program would get confused about which player to load for which staves, and one would have to manually set that in order for the file to work properly.
[/quote]

Looking in the Mixer, all the percussion sounds are set to play in the various instances of Kontakt Player, and I do see the (incorrect) cymbal in that corresponding instance. Thanks though!