Changing Mac Devices - Serial Number Already Registered
Legacy Forum Post
started a topic
over 7 years ago
I currently just sold my iMac and purchased a Macbook Pro. I purchased VDL 2.5 a little over a year ago and am trying to install in on my new Macbook Pro. However, when I attempt to input the serial number to Kontakt Player, it says the serial number is already registered. Is there a way to unregister the serial number and be able to reregister it?
Your serial number will always be registered to you, the licensed user. Simply log into Service Center with your Native Instruments account, enter your serial number, and you should be able to activate your new Macbook Pro.