Hi everyone.  I am having an issue with one of my percussion parts during playback.  I can't hear any sounds on my glockenspiel part once it goes above E4 on the line.  When I look at my range for that part in the kontakt window everything looks fine there.  I tried transposing that specific part down an octave in finale and then it just switches to a separate instrument altogether.  Does anyone have any other ideas on how to fix this?

I am working on a Mac running El Capitan using Finale 2014.5 and have Kontakt player 5.

Thanks in advance!

By E4, are you referring to the E directly above middle C? (Different programs sometimes use different numbering systems for octaves.) If so, does that note sound like you'd expect it to, or does it sound like it's a couple octaves higher than you'd expect?

My hunch is that this has something to do with how that staff is set up in your Finale file. Transposing instruments like this can sometimes cause confusion. Are you using a Finale template from The Write Score?