If you are getting rid of an older computer, it is recommended that you deactivate the license on that machine and delete the software. Deactivation can be accomplished via the Native Instruments Service Center program.


To deactivate VDL on a specific machine, use the Service Center program:


1.  Open the Service Center program

2.  Click the "Overview" tab.


Service Center Overview

 

3.  Next to the product name, click "show details" to reveal info about your authorization.

Show Details

 

4.  In the "Activation Key" field, click the "Edit" button to highlight the text


Click EDIT to access Activation Key field

 

5.  Click the "delete" or "backspace" key to remove the text from this field. Click "OK" to save. Service Center may ask you to authenticate with your admin password.

 

Delete Activation Key

 

6.  Your product should now appear as "Not Activated" within Service Center.


Save to deactivate

 

NOTE: Once you've deactivated your old machine, you must still submit a support ticket so we can manually remove unused hardware profiles from your account.