Skip to main content

Credit Card Declines

Modified on Tue, 26 Jun, 2018 at 8:42 AM

If your order is not successfully placed, you may see an error message saying something about an AVS Mismatch. What this probably means is that the billing address you entered on the order does not match the address on file with your credit card company. If this happens, re-enter your order and double-check to make sure your billing address is correct.


AVS stands for "Address Verification System" which is a security measure used by our website to create a more secure shopping environment online.


Please also read this topic for more information on failed orders.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article