Our website is setup to prevent fraud with AVS (Address Verification Service) which gathers the billing address entered on the web order,  comparing it against the address on the credit card holder's account. Since gift cards are usually prepaid and don't issue statements like a normal credit card does, the billing address entered will usually cause the order to fail. For this reason, we recommend customers using prepaid gift cards with a major card brand's logo leave the billing address blank, then enter accurate shipping information below that.

We can not guarantee that gift card or prepaid credit cards will work properly on our webstore, but the above tips may help. If you wish to purchase items from us with a Visa or Mastercard gift card, the best way to do so would be to contact us directly at 503-288-6080 and we can process the transaction manually. The best times to reach us at this number are on Mondays, Wednesdays, and Fridays in the afternoons PST.

If you've attempted ordering and have received "failed" orders that appear to be charged to your card, be sure to read this information.