When you purchase a download product from us, you’re assigned a unique download code that belongs only to you. It’s not just a random serial number – it’s your own personal login. If you’re a customer in good standing, you can download at any time. 

If you do ever need to re-download a product, simply run the Conduct downloader and paste in your download code. You can also request manual downloads and enter your download code and manual, watermarked links will be emailed to you.