If you would rather not use the Connect installer application, or are having trouble with it and would rather use your browser instead, we have facilitated the following "manual download" method. Keep in mind, downloading in this manner will significantly increase the time it will take to fully download your product, and may be more prone to download errors.

To download your files manually, go to this link.

Enter your email address and the download code contained in the email you received after purchasing the product. The resulting screen will contain links to the various files you will be downloading. Follow the instructions on this screen carefully! Note that there is a special "Extractor" app that you will download as well. This customized app knows how to assemble the various components of the product after they have been successfully and completely downloaded.

As with our other methods of downloading, be careful not to move, rename, or otherwise change ANY of the product components until they have fully and completely downloaded.